Create Visual Answers to FAQs Within Minutes

If you need to fill a FAQs section on your website or in your knowledge base with captivating content, consider using MagicHow to create step-by-step instructions. MagicHow will help to create concise, visually appealing, and easy-made FAQ answers associated with using the software. You can create FAQs for the following kinds of content:

• a knowledge base for customer support managers, employees, or clients;

• an onboarding portal;

• an e-learning platform or an educational website;

• a corporate blog;

• social media posts.

With MagicHow, you can create step-by-step guides for any software your team members or clients use. For example, for customer support managers, you can create an SOP on how to create an account for a client. For an onboarding HR manager, an instruction on using a corporate Applicant Tracking System (ATS) can be useful. A new hire may need a detailed explanation of filling in the forms on an onboarding portal. For all these tasks, you can use MagicHow as a simple yet powerful tool to create automated guides, SOPs, instructions, manuals, tutorials, and other instructional materials.

With MagicHow, you can answer FAQs, connected with using software. You can use such answers for the knowledge base for your team or customers, for an onboarding portal, in a blog article, or a social media post. MagicHow allows you to make visual instructions with a detailed explanation of how to use either a browser or a desktop digital tool. Here are a few examples of tasks for which MagicHow can provide a solution:

• a how-to guide on requesting a day off through a corporate portal for new hires;

• an SOP on generating a sales report in a CRM system for a sales manager;

• an instruction on how to create a Gantt chart in Asana for a project manager;

• a manual on how to create a new lead in Salesforce for a customer support manager;

• a step-by-step guide on how to generate a report on employee overtime usage in Kronos for an HR manager.

For all these tasks and many others, you can use MagicHow as a tool that automates the creation of different kinds of instructional materials. To create a visual guide, you need to perform a process by yourself while MagicHow will capture your every step. The result is a comprehensive guide made within minutes.

MagicHow makes answers to FAQs about using software automatically: it's visual instructions made by a tool while you use the software. MagicHow captures your actions step by step, makes screenshots, and compiles them into a comprehensive document. The whole task is performed automatically. However, users have plenty of opportunities to customize their guides, SOPs, instructions, and other instructional documents required in the FAQs sections. The opportunities for editing a document are as follows:

• amending screenshots' titles;

• changing the order of the screenshots, adding and deleting them;

• adding comments, tips, and alerts to the screenshots;

• incorporating graphic elements to focus users' attention on particular details;

• blurring sensitive information;

• adding logos, customizing guides' visual style.

Using MagicHow, you can enjoy the advantage of automated creation of FAQs answers which saves your time and an opportunity to adjust documentation to your target audience's peculiarities.

There are a few options for delivering your FAQs answers made with MagicHow. All of them allow you to deliver your instructional content easily and swiftly. Here is a list of ways how you can share your answers:

• sharing via links;

• downloading as PDF;

• embedding to a website;

• saving and pasting in HTML and Markdown.

All options except the last one provide content updating in a real-time mode. As soon as you change the original document, your readers see the updates.

With MagicHow, you can create answers to FAQs in the domain of using software automatically. While you follow the process – post an article through the CMS, create a client’s account in a CRM system, or schedule a project in Jira – MagicHow records your steps, makes screenshots, and compiles them to comprehensive instructions.While answering FAQs questions, you can use MagicHow broadly to show the process, not to explain it with words. On the other hand, you can incorporate as much information as you need by including comments, tips, and alerts in your slides. There are several options for documentation customization, such as amending screenshots’ slides, adding graphic elements, blurring confidential information, and modifying the visual style.Guides, instructions, SOPs, and other documents created with MagicHow can be shared easily with particular access settings aligned with your goals. You can deliver your instructions via email, send them as PDFs, past them on a website as HTML, and embed them into third-party websites.All basic MagicHow’s features are available in a free version. The Premium version has some advanced features for even more speedy and comfortable work. The Premium version allows us to enhance our product for a more fruitful experience for you.